How much are the shipping costs and how long does it take?
Shipping costs are 5usd ¡only! and the package is expected to take from 10 to 20 working days. If it takes longer please contact me. Purchases over 60usd have FREE shipping expenses.
What about customs?
Customs are sometimes unpredictable but usually works much better than we think. You will have to cover the customs costs if there are any. If it happens please let me know.
Can I return a product?
I am very confident about my tea but for any issue contact me and I you will get your money back in case you are not 100% satisfied. Do not take more than 14 days to send it back from the reception of the product. If you had to pay shipping costs, they run on your own. You are responsible for the product and packaging arriving in perfect condition.
What happens if I receive a wrong tea?
Check that your shipping is correct when it arrives. If I made a mistake I will take take care of everything and we will solve it free of cost for you, contact me!
What happens if I receive a damaged product?
Contact me and I will replace it.
I bought some tea but I don’t like it
I would love to know why. Contact me and we will discuss about it.
I had placed an order, but I changed my mind.